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Knowledge and memory serve different purposes:
  • Knowledge is a source collection such as policies, product information, research, or reference files.
  • Memory is a preference or fact you want Mibyan to remember across relevant conversations.

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Add useful knowledge

1

Create a focused collection

Use a clear name such as “Brand guidelines” or “Q3 sales data”.
2

Upload permitted sources

Add files your team owns or is authorized to process.
3

Describe the source

Add a short note explaining when the source should be used.
4

Use it in a request

Mention the collection or ask Mibyan to use the relevant workspace knowledge.

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What makes a source reliable?

  • Keep documents current and remove superseded versions.
  • Separate unrelated subjects into separate collections.
  • Use searchable text instead of screenshots when possible.
  • Include dates, owners, and version information in important documents.
  • Tell Mibyan when a source is authoritative and when it is only a draft.

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Memory best practices

Good memory entries are stable and non-sensitive:
  • preferred language and tone;
  • recurring output format;
  • standard units, region, or spelling;
  • a durable team convention.
Do not store passwords, API keys, payment details, authentication codes, or sensitive personal data as memory. Remove a memory when it is no longer accurate.

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Review before relying on context

Mibyan can retrieve relevant context, but retrieval is not proof that a claim is correct. Check the source, date, and wording for important legal, financial, medical, or operational decisions.